The Best User Experience
Revolutionizing customer experience & tracking performance intelligence.
Our all-in-one multichannel contact center solution makes it easier for customers to get in touch by any way they want, whether by call or chat. It is also ideal for call centers of any size that need to monitor and control performance indicators to maximize work productivity.
Better Customer Service
The powerful assistance from virtual and real agents will allow your customers to reach the right person in minimal time
All data including SLA average talk time, pickup and abandoned rate is gathered and analyzed to give you a rich source of customer intelligence
Performance statistics are available for all levels, whether agent, team or the whole company, for easier decision making
Data Access Management
Different account roles are available for you in order to limit access to statistics and data to only authorized individuals
Greater work efficiency
Pop-up script before and note window after each call allows you to prepare in advance and leave notes for the next step of action
One-of-a-kind Auto Do-Not-Call Numbers filtering, Call Tracking, CRM integration tools and DID number in 70+ countries give you the automation and insight that truly drive your productivity