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The Building Blocks Of Communications

Modular products that seamlessly integrate with each other.


Click each button to find out more!

Contact Centre

The building block for any inbound and outbound call center.

It allows organisations to:

  • Make automated calls with auto dialler

  • Track and monitor agents productivity

  • Track and monitor major KPIs

  • Integration to CRM systems

  • Create advance queue management workflows

  • Implement different conversation modes like whisper & barge and more!


Interactive Voice Response (IVR)

The building block for managing extensions and complicated call flows without ever needing to code.

Virtual line allows organizations to:

  • Set auto attendant

  • Customized extensions

  • Multi layers IVR menu

  • Live updates of call flows

  • Number handling

  • VIP call flows and more!

Bizphone (Cloud PBX)

VoIP for making and receiving calls on any device.

Bizphone is a soft phone that is/has:​

  • Supported by web, mobile & landline desk phones

  • Easy user management by admin

  • Security passwords/pin modes for hotdesking

  • Number masking feature

  • Set different teams

  • Easy integration with all our other products.


Global DNC Checking

The productivity tool for managing outbound leads with PDPA compliance.

It empowers organisations to:​

  • Make real-time automated DNC checks against the PDPC registry

  • Make bulk filtering

  • Manage whitelist/blacklist across your organization and its subsidiaries

  • Integrates easily with call recording to fulfil MAS requirements for the financial industry

Auto-Call Recording

The building block for monitoring call history to manage disputes and improve service quality.



SpiderGate also provides:​

  • Virtual Fax

  • SMS Marketing

  • Virtual IVR

  • Campaign Management

  • Custom integrations with CRM

  • Custom integrations with your organizations' APP 

  • And more!

Contact Centre
Cloud PBX
Call record

With Call Recording, organizations can now:​

  • Automatically record all calls

  • Track calls for compliance

  • Use calls for training purposes

  • Use calls to monitor efficiency

  • Integrates easily with global DNC to fulfil MAS requirements for the financials industry

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