Let employees collaborate or connect with customers from anywhere while accessing the tools they’ll need.
Work from home effectively & productively.
Mobile. Desktop. Web. Landline.
Stay connected on any device.
Access all communication apps & view omni-channel conversation histories from a single platform.
Use your business number on any device for a unified corporate identity, whether its calling, texting or fax.
Lets multiple employees share a single number. Apps work flexibly for Mac/ Windows and iOS/Android.
Manage staff like you're next to them
Monitor & receive alerts
See real-time dashboards or staff SLA. Receive notifications when thresholds are reached for call queues.
View agent performance
Listen to call recordings of their conversations with customers or see their activity status to see if they're idling.
Supervise their activities
Intervene in customer calls through call spy, call barge, hang up or call whisper to coach new employees.
Instantly start working remotely
Download or access the communication apps from an online portal & start hustling immediately.
No additional hardware required. Employees can use their own devices, saving cost for the company.
Easily disseminate information
Inform employees of new announcements through a central dashboard which they access everyday.
Connect securely & reliably
High level of redundant infrastructure globally to ensure a 99.9% uptime guarantee.
Ability to generate tamper proof reports & user access management feature to apps.
Advanced data integrity
Enterprise grade level of security infrastructure & measures to protect customer data privacy.
No compromise on work quality even if employees aren’t in office.
Make work equally productive
Suggested answer scripts & music on hold
Missed call voicemail to email & call history
CRM or 3rd party software integrations
Text to speech or MP3 automated greetings
Create call flows with unlimited menu layers
Used by various companies for remote work arrangements
"I was pleasantly surprised using SpiderGate's system. For once, working from home did not seem to make a difference to our collaboration. In fact, our processes became more productive & efficient with their communication tools. I was also able to hire a more diverse pool of overseas talents at a cheaper cost due to the remote working option.
Zi Ting, CEO of Ittly Group
Start your business's work flexibility planning today
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